Average User Rating:
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clair 2008/11/27 |
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Kerry 2009/03/21 |
I really like the pre-paid for all of it's features, but actually talking on the phone is very expensive. I have a long distance number compared to most of the people that I call/call me and am on evenings and weekends. If I talk during the day, it costs 73 cents/min; for evening/weekend calls, 40 cents/min. I would really like to keep my pre-paid method, but I want to be able to talk longer than 5 minutes without feeling a large credit drop on my account. :(
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Terri 2009/03/29 |
I like Pre pay option but Sasktel seems to be the highest for all charges. And you have to buy another card every two months otherwise you lose the remaining minutes on your account I like the old system when you were allowed to use up your minutes and if you didn't use your phone much you still had minutes when you needed them. And you could buy a new card after those minutes were used up. Now you have to buy a card every two weeks or even less if you talk to friends and people are hanging up on you because you are wasting their minutes.
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Tom 2009/06/12 |
Sasktel has many problems. Primary concern is the high cost. Don't even think about getting into data with Sasktel. I've visited retail stores 3 times and have a hard time finding people knowledgable. Lastly, the web site is atrocious, doesn't work on many browsers, plain old HTML links are rewritten in Javascript so you can't comparison shop in multiple tabs, and there is no caching so looking at a phone and going back to the phone list can take 30 seconds per phone. If you are going to pay your bill or alter services online use Telus, better website, but they use Sasktel's network for the same coverage.
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Jenn 2009/10/09 |
http://justice.gov.sk.ca/giftcard-q-a Q. Do these rules apply to pre-paid telephone cards? A. Yes. It is the position of the Consumer Protection Branch that the legislation is of general application and applies to pre-paid telephone cards. Q. What if a consumer buys a card that has an expiry date? A. Many retailers currently have a stock of cards that show an expiry date. They can sell the cards they already have, even if they show an expiry date. But the expiry date cannot be enforced on cards bought on or after November 10, 2008. We suggest that consumers keep their receipts as these show the purchase date. We encourage businesses selling a pre-paid purchase card after November 10, 2008, to advise customers that any expiry date on the card does not apply. So if Sasktel enforces the 60 day expiry on the prepaid cards, they are breaking the law, and the link at the top is the link to the government site that has all the details that I listed. I have had to report Virgin Mobile for breaking the law and corporations that do not obey the law, can be fined. Just as an FYI
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Conrad 2009/11/07 |
Beware that you don't make this mistake - I have unlimited texting, but was sick and did not top up in time. Went to website and topped up and received e-mail at 5:29 pm saying "A top up for the amount of $20.00 has successfully been applied to your SaskTel prepaid account". Started texting. What I did not realize was that although I had received this e-mail, the amount was not applied until midnight that night and I was being charged per text message for every message sent between 5:29 pm and Midnight and by Midnight, I didn't have enough money in my account for the unlimited texting so was still being charged per text message. Had to quit texting the next day and put in another $20 and wait till after midnight so I could have unlimited texting. Sucks when you have H1N1 and can't text and you think you are topped up because of the e-mail, but it doesn't take effect till midnight. The e-mail should state that.
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anrev 2009/12/07 |
If you do not top up your cell phone for a few months do you then lose everything including your account, #, ect? Would a person have to reactivate their phone and get a new number after having an inactive phone for a certain amount of time? Thanks
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Guest 2009/12/14 |
SaskTel has $20/month prepaid plan Unlimited texting + 50 talk minutes. Also,$30 unlimited text, free evenings/weekends 100 daytime minutes Check the link: https://commerce.sasktel.com/eSales/start.swe?SWECmd=InvokeMethod&SWEMethod=Linkup&SWEService=SKTL+eSales+Link+Service&ViewName=Product+Catalog+Category+Detail+View+-+Product+Rich+(eSales)&BusObject=Catalog&BusComp=Catalog+Category&Id=1-15SOD5&SWERF=1&SMIDENTITY=NO
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Emmy 2010/01/04 |
I'v Got a sasktel ohone but it suddenly stopped working it says (account error:message could not send.please contact customer care and reprt a code 97when sending meesages) what does it mean? lol. and im not on any plans! i have a pre-paid calluar. and i did out minuts in my cellphone but it still dosnt seem to work!
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George 2010/02/01 |
What idiot dreamt up the "60 day top-up" plan? It's an insult. Why would anyone willingly risk losing all the money in his/her account, and having the phone deactivated, for the crime of forgetting to top up within 60 days. It's an obvious attempt to deflect criticism from SaskTel's recent policy of charging a minimum of $8 per month plus the other charges on its pre-paid plan. I've been pretty loyal to SaskTel up to now. That might change. Good luck signing me up for internet service.
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MotoDC 2010/02/08 |
George -> This is likely a sarbanes oxley type of accounting requirement. It's unhealthy, financially, for a company to have outstanding liabilities on it's books, and that's exactly what unused minutes are. Most pre-paid companies do this. Best approach is to buy lower increment cards, or ad $10 every month to the account online (not sure what their minimum amount is).
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david 2010/02/26 |
I'v Got a sasktel phone but it suddenly stopped working it says (account error:message could not send.please contact customer care and reprt a code 97when sending meesages) what does it mean? lol. and im not on any plans! i have a pre-paid calluar. and i did out minuts in my cellphone but it still dosnt seem to work!
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Teejay 2010/02/26 |
I am a sasktel lifer but ... this flip flopping with prepaid cell service is ridiculous. If SASKTEL'S outstanding liabilities on it's books REFLECT , unused minutes then change the accting system regards unused minutes and segregate to contra accts;leave your customers out of your book keeping problems. When I prepay ,I should be able to use my prepaid minutes at my discretion not Sasktel's. TJ Bilash
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Reply to Jenn 2010/03/17 |
Teejay, SaskTel still allows you to use your minutes with that $8, or put it towards texting or downloads or even the flippin 9-1-1 fee. I have a prepaid phone with them and I'm SICK AND TIRED of people like you thinking you should be able to keep your service for free until you need it. Wouldn't it be convenient if that pesky car or house insurance didn't have to be paid for until you needed it? But it sure as hell is nice to have in case of an emergency, isn't it? Same goes for your cell phone. As for everyone threatening to go to other companies for a cheaper price. Go ahead, look. SaskTel is still cheaper. They are only doing the $8 charge to make up for losses sure, but again, who expects anything for free anymore? All you people with emergency phones quit complaining and go with another company if you want, I have a feeling SaskTel would rather you do that than keep on complaining about how it's such a rip-off.
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guest 2010/03/20 |
I have one sasktel phone that has unlimit texting 300 anytime miuntes and evenings and weekend free, with call display 50.00 a month. youth very heavy on text this plan needs to be paid every month. works great no supprises. My wife and I use a superstore PC phone and a virgin mobility on bell network same coverage as(sasktel) .20 and .25 a minite 15. dollars top up they work great as well.
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william pasicolan 2010/04/14 |
i really don't want your service no! i let you know that i am not interested to continue your services to me i want that i will totally cut it off now!!!you provide a bad services to me because you really don't extend your help when i need a help to block all my incoming international calls from dubai UAE OK? SO PLEASE I BEG YOUR ATTENTION TO CUT OFF YOUR SERVICE TO!!!THANK YOU! ACT NOW PLEASE
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william pasicolan 2010/04/14 |
i want to let you know that i'm no longer interested in the services of sasktel prepaid cell phones i want to discontinue it because i really don't want/like it anymore.i want to shift it to koodo.ok? thanks goodbye!!!
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taylor 2010/06/14 |
Does it cost extra money to call long distance if you have free calling from 6pm til 8am?
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william pasicolan 2010/10/02 |
kindly re-send to me my number because Imissed place my phone and Ican't remember my number anymore for I am very forgetful nowadays. Thanks ASAP please!!!
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Julian Altman 2010/11/03 |
Why should a Sask-Tel phone card expire after 60 days when it has been prepaid??
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Rita 2010/11/08 |
Switched from prepaid to $25.00/month plan was without cell service 2 days then was on home phone 2 afternoons--- mostly on hold Not a happy camper
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Brad 2010/12/27 |
reply to TAYLOR yes it does
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jack 2011/03/27 |
phone number 306 420 7171 i lost over 50 dallars i didn.t even use,, help what happen
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Marshall 2011/04/11 |
I went to Sasktel to day and they say that they are having problems with their 3G phones and the prepaid network. they say that wont work with prepaid but they work if you have a contract. I am from Rosetown. Please reply if you have heard of this in your area, or if my dealer is trying to get people on contracts to make more money. THnx
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drice 2011/04/16 |
i lost 15 dollars and didn't even use the phone. it doesn't matter what telecommunication company you go with, they always find a way to drain the money out of your pockets.
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Guest 2011/06/23 |
whatever every company will have flaws GUARENTEED!!!!!
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fedup 2012/01/04 |
Going Sears calling card route... who wouldn't want to pay half the rates of Sasktel cards.... f*** sasktel and xplornet. Lies lies lies...
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