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Prepaid Reviews

SaskTel Prepaid Cell Phone Plans

Editor Rating
Overview

SaskTel has been providing Canada with telecommunications services for over 80 years. They have been named one of Canada's Top 100 Employers by Mediacorp. Canada Inc.

Pros: If you talk mostly on nights and weekends, they have a discounted plan to accommodate.

Cons: Their regular rates can get confusing, with a different rate for the first two minutes of the call.



Detailed Provider Information

Plans: All calls made with SaskTel are charged at 25 cents for each of the first two minutes of each call, and 15 cents per minute thereafter. Subscribers can choose instead to have all evening and weekend charged at 5 cents each. Daytime calls are then billed at 38 cents per minute.


Customer Service: You can reach a SaskTel representative during normal business hours Monday through Friday at their toll free number. E-mail support is also available.


Credit Check: None


Contract: None


Payment Options: You can pay for your SaskTel minutes with a credit card on their website, or with cash or credit at any retail outlet.


Text and Picture Messaging: Incoming messages are free. Outgoing are 15 cents each. For 6 dollars you can purchase a bundle of 100 messages. Additional messages are 15 cents each. For 13 dollars a month you can get unlimited text messaging. Picture and video messages are available for 75 cents each.


Data Plans: SaskTel prepaid offers unlimited mobile web browsing for 5 dollars per month.


Downloadables: Ringtones, games, and wallpapers are available for fees ranging from $1.50 to 12 dollars.


International Calling: International calling is available for varying rates. Call customer service for information on specific countries.


Roaming Charges: Roaming with SaskTel in Canada comes with no extra charge, though there are limitations. Visit their website for more information. Roaming to the U.S. is not available.


Calling Features: Call waiting, conference calling, call waiting, and voicemail are available at no additional charge. Caller ID is available for 1 dollar per month.


Activation Fee: There is no fee to activate your SaskTel prepaid account if you purchase a phone from them. There is a 25 dollar activation fee to bring your own phone to SaskTel.


Long Distance: Long distance calls within Canada and to the U.S. are 35 cents per minute plus normal airtime rates.


411 Calls: Directory assistance is available for an additional fee. Call customer service for rates.


Earliest Minute Expiration: Both the 20 and 50 dollar SaskTel airtime cards expire in 60 days.


911 Calls: A 59-cent 911 fee is charged monthly to each prepaid account.


Phones: SaskTel offers a number of high end phones, as well as a few lower end models. Unfortunately, the subsidies require a service commitment. Prepaid customers must pay the retail price of the phone.


Some Available Cell Models:

Sanyo 7050
Samsung m610
Motorola KRZR (shown)
LG 550 Fusic
Motorola M800


Coverage Map: View the SaskTel coverage map.

Average User Rating:
clair
2008/11/27

pretty good deal

Kerry
2009/03/21

I really like the pre-paid for all of it's features, but actually talking on the phone is very expensive. I have a long distance number compared to most of the people that I call/call me and am on evenings and weekends. If I talk during the day, it costs 73 cents/min; for evening/weekend calls, 40 cents/min. I would really like to keep my pre-paid method, but I want to be able to talk longer than 5 minutes without feeling a large credit drop on my account. :(

Terri
2009/03/29

I like Pre pay option but Sasktel seems to be the highest for all charges. And you have to buy another card every two months otherwise you lose the remaining minutes on your account I like the old system when you were allowed to use up your minutes and if you didn't use your phone much you still had minutes when you needed them. And you could buy a new card after those minutes were used up. Now you have to buy a card every two weeks or even less if you talk to friends and people are hanging up on you because you are wasting their minutes.

Tom
2009/06/12

Sasktel has many problems. Primary concern is the high cost. Don't even think about getting into data with Sasktel. I've visited retail stores 3 times and have a hard time finding people knowledgable. Lastly, the web site is atrocious, doesn't work on many browsers, plain old HTML links are rewritten in Javascript so you can't comparison shop in multiple tabs, and there is no caching so looking at a phone and going back to the phone list can take 30 seconds per phone. If you are going to pay your bill or alter services online use Telus, better website, but they use Sasktel's network for the same coverage.

Jenn
2009/10/09

http://justice.gov.sk.ca/giftcard-q-a
Q. Do these rules apply to pre-paid telephone cards?

A. Yes. It is the position of the Consumer Protection Branch that the legislation is of general application and applies to pre-paid telephone cards.

Q. What if a consumer buys a card that has an expiry date?

A. Many retailers currently have a stock of cards that show an expiry date. They can sell the cards they already have, even if they show an expiry date. But the expiry date cannot be enforced on cards bought on or after November 10, 2008. We suggest that consumers keep their receipts as these show the purchase date. We encourage businesses selling a pre-paid purchase card after November 10, 2008, to advise customers that any expiry date on the card does not apply.

So if Sasktel enforces the 60 day expiry on the prepaid cards, they are breaking the law, and the link at the top is the link to the government site that has all the details that I listed. I have had to report Virgin Mobile for breaking the law and corporations that do not obey the law, can be fined. Just as an FYI

Conrad
2009/11/07

Beware that you don't make this mistake - I have unlimited texting, but was sick and did not top up in time. Went to website and topped up and received e-mail at 5:29 pm saying "A top up for the amount of $20.00 has successfully been applied to your SaskTel prepaid account". Started texting. What I did not realize was that although I had received this e-mail, the amount was not applied until midnight that night and I was being charged per text message for every message sent between 5:29 pm and Midnight and by Midnight, I didn't have enough money in my account for the unlimited texting so was still being charged per text message. Had to quit texting the next day and put in another $20 and wait till after midnight so I could have unlimited texting. Sucks when you have H1N1 and can't text and you think you are topped up because of the e-mail, but it doesn't take effect till midnight. The e-mail should state that.

anrev
2009/12/07

If you do not top up your cell phone for a few months do you then lose everything including your account, #, ect? Would a person have to reactivate their phone and get a new number after having an inactive phone for a certain amount of time? Thanks

Guest
2009/12/14

SaskTel has $20/month prepaid plan
Unlimited texting + 50 talk minutes.

Also,$30 unlimited text, free evenings/weekends 100 daytime minutes

Check the link:
https://commerce.sasktel.com/eSales/start.swe?SWECmd=InvokeMethod&SWEMethod=Linkup&SWEService=SKTL+eSales+Link+Service&ViewName=Product+Catalog+Category+Detail+View+-+Product+Rich+(eSales)&BusObject=Catalog&BusComp=Catalog+Category&Id=1-15SOD5&SWERF=1&SMIDENTITY=NO

Emmy
2010/01/04

I'v Got a sasktel ohone but
it suddenly stopped working
it says (account error:message could not send.please contact customer care and reprt a code 97when sending meesages) what does it mean? lol. and im not on any plans! i have a pre-paid calluar. and i did out minuts in my cellphone but it still dosnt seem to work!

George
2010/02/01

What idiot dreamt up the "60 day top-up" plan? It's an insult. Why would anyone willingly risk losing all the money in his/her account, and having the phone deactivated, for the crime of forgetting to top up within 60 days.

It's an obvious attempt to deflect criticism from SaskTel's recent policy of charging a minimum of $8 per month plus the other charges on its pre-paid plan.

I've been pretty loyal to SaskTel up to now. That might change. Good luck signing me up for internet service.

MotoDC
2010/02/08

George -> This is likely a sarbanes oxley type of accounting requirement.

It's unhealthy, financially, for a company to have outstanding liabilities on it's books, and that's exactly what unused minutes are.

Most pre-paid companies do this. Best approach is to buy lower increment cards, or ad $10 every month to the account online (not sure what their minimum amount is).

david
2010/02/26

I'v Got a sasktel phone but
it suddenly stopped working
it says (account error:message could not send.please contact customer care and reprt a code 97when sending meesages) what does it mean? lol. and im not on any plans! i have a pre-paid calluar. and i did out minuts in my cellphone but it still dosnt seem to work!

Teejay
2010/02/26

I am a sasktel lifer but ... this flip flopping with prepaid cell service is ridiculous. If SASKTEL'S outstanding liabilities on it's books REFLECT , unused minutes then change the accting system regards unused minutes and segregate to contra accts;leave your customers out of your book keeping problems. When I prepay ,I should be able to use my prepaid minutes at my discretion not Sasktel's. TJ Bilash

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March 10, 2010
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